A little over a year ago, Jeff noticed that he was paying our trash people more than once each month. (And when I say Our Trash People, I mean the environmental service that comes to our house on Thursday mornings to haul away the things that we DIDN’T recycle. I’m still wearing my Birkenstocks.)
Anyway, when he pulled up the information online, he realized that he had been double paying for the past six months! He quickly called Our Trash People (OTP) to figure out what was going on.
OTP: It looks like we accidentally created two accounts for your home. I’ll go ahead and delete the second account and credit your first account with six months of payments if that works for you.
Jeff: I’m down with OTP. Yeah. You know me.
Six months passed before we received the next letter from OTP, which said something like, “Hey, Stinky! You’ve probably noticed that we’re no longer picking up your trash! Do you want to know why?! IT’S BECAUSE YOU HAVEN’T PAID US IN SIX MONTHS!!! Money! Bring it!!!”
(They had NOT stopped picking up our trash.)
Jeff, who is always surprisingly calm in these situations, picked up the phone and called them.
OTP: Whoa! Hey! Look at that! It looks like we credited the first account with six months worth of payments and then DELETED that account. That’s funny!
Jeff: That’s not funny.
OTP: Our bad! Our bad! Don’t worry. We’ll reinstate the first account and delete this empty account. You’re good to go! Trash away!
The bills started appearing again, and we assumed All Was Well.
Yesterday, we received a letter in the mail that featured an embossed stamp and said something like, “Check it, Heedless Sloth. You haven’t paid your stinking trash bill in over a year! What’s up with that?! Wait. I’ll TELL you what’s up with that! What you’re holding in your hand right now is a summons! On February 25th, if you don’t show up and explain your sorry back side to a judge, we’re going to burn your House o’ Trash down and toss your entire family (including the cats) into the slammer!”
Jeff, who is always surprisingly calm in these situations, picked up the phone and called them.
OTP: Oh My Gosh. This is the craziest thing I’ve ever seen. For some reason, we just keep deleting the wrong account! Comedy Gold!!! I’ll take this in and talk to my supervisor about it. No worries. Fixaroonied!
Jeff: Can you ask your supervisor to send an e-mail assuring me that it’s been taken care of?
OTP: Are you kidding? We can’t send e-mails to people on the outside! Believe me. We’ll take care of this. Hey! Where’d my sandwich go?!
A few minutes later, Jeff received a call from the OTP Supervisor assuring him that the court date has been canceled and All Is Well.
Because I do not trust the OTP, the Puddings will be fleeing the country on the evening of February 24th. Hey, Coffee Lady! Do you have room for some Puddings?
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